Exchange and Return Policy
Although we are pleased that Gamers Academy was your choice to purchase your product, we know that for some reason you may need to return the product for some reason.
If you want to do so, this policy will show you all the information you will need to know.
- You can use the card/voucher only once.
- Electronic vouchers and cards are case sensitive. Please enter the code exactly as shown.
- E-vouchers and cards reviewed from your account. Or it was delivered via e-mail or a message on the mobile that is not answerable or exchangeable unless there is a defect from the company. However, some return requests may be accepted from some regular customers if they were requested in error
- Handmade products are subject to return if the order is not completed within the stipulated time or if you change your mind
- Products that were ordered in error, unless they cost more than 100 riyals, you can return them as long as you are a previous customer of Gamers Academy
- Refund process via bank transfer / electronic payment may take from 24 hours to 5 working days.
- 3% of the refund amount will be deducted if the method used for payment is - Visa / MasterCard.